Privacy Policy

Effective Date: August 12, 2025

Scale9dev (“we, ” “our, ” or “us”) values your privacy and is committed to protecting the personal

information you share with us. This Privacy Policy explains how we collect, use, and protect

your data when you use our website, mobile applications, AI-powered tools, and related

services (collectively, “Services”).

1. Information We Collect

We collect information in the following ways:

a. Information You Provide to Us

Account details such as your name, email address, and password.

Payment and billing information (processed securely via third-party payment providers).

User-generated content you input into our AI apps, including text, images, voice

recordings, or other media. Feedback, support requests, or survey responses.

b. Information Collected Automatically

Device and connection information (IP address, browser type, device identifiers, operating system).

Usage data such as interactions with our Services, AI responses viewed, and features

used. Cookies or similar tracking technologies for functionality, analytics, and personalization.

c. Information from Third Parties

If you sign in through third-party platforms (e.g., Google, Apple), we may receive profile

and authentication data as permitted by their privacy settings.2. How We Use Your Information

We use your information to:

Provide, personalize, and improve our AI apps and related Services.

Process transactions and send confirmations.

Generate AI outputs based on your input.

Troubleshoot, test, and enhance system performance.

Communicate updates, security alerts, and promotional offers (with your consent where required).

Enforce our terms of service and prevent misuse.

3. AI Data Processing

Inputs you provide to our AI systems may be processed by AI models to generate

responses or perform requested tasks. We do not sell your data or use it to train third-party AI models unless clearly stated and consented to.

Temporary storage of your inputs may occur for the purposes of providing, securing, and

improving our Services.

AI-generated outputs may contain errors or unintended content — users are responsible

for evaluating them before use.

4. How We Share Your Information

We may share your data only in the following situations:

With Service Providers: Cloud hosting, AI infrastructure providers, analytics services,

and payment processors that support our Services.

For Legal Compliance: If required by law, court order, or legal process.

In a Business Transaction: If Scale9dev is involved in a merger, acquisition, or sale of

assets.vWe do not sell your personal data to third parties.

5. Data Retention

We retain your personal information only as long as necessary to provide our Services,

comply with legal obligations, and resolve disputes.

AI inputs and outputs may be stored temporarily for debugging, analytics, or abuse

prevention, but we strive to anonymize or delete them as soon as possible.

6. Cookies and Tracking

We use cookies and similar technologies to improve functionality, personalize content, and

analyze traffic. You can control cookies via your browser settings.

7. Children’s Privacy

Our Services are not intended for children under 13 (or the minimum age required by law in

your jurisdiction). We do not knowingly collect personal data from children. If we become aware

that we have collected such data, we will delete it promptly.

8. Your Rights

Depending on your jurisdiction, you may have the right to:

Access, correct, or delete your personal data.

Request portability of your data.

Opt out of marketing communications.

Restrict or object to processing.

To exercise these rights, email us at contact.scale9dev@gmail.com .

9. Security

We use reasonable technical and organizational measures to protect your data. However, no

online service is completely secure, and you share information at your own risk.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with

the new effective date.

11. Contact Us

If you have questions or concerns about this Privacy Policy, contact us at:

Scale9dev

Email: contact.scale9dev@gmail.com

Website: www.scale9dev.com